Privacy Policy
Privacy Policy
Last updated: September 9, 2025
RAM Tile Services LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.
1) Information We Collect
• Contact info you provide: name, phone, email, address, project details.
• Communications: texts, emails, call recordings/voicemails related to service.
• Site data: pages viewed, device/browser info, IP address, and cookies.
2) How We Use Information
• To provide estimates, schedule visits, perform services, and send updates.
• To respond to messages, send invoices, and request reviews.
• To improve our website and marketing (analytics and ad measurement).
• To comply with legal, safety, and anti-fraud requirements.
3) SMS Consent & Messaging
By entering your phone number and opting in (e.g., checking the consent box on our forms), you agree to receive SMS messages from RAM Tile Services regarding quotes, scheduling, and promotions. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help.
4) Sharing of Information
We do not sell your personal information. We may share with:
• Service providers (hosting, analytics, scheduling, payment processing).
• Contractors strictly as needed to perform your project.
• Authorities if required by law or for safety/fraud prevention.
• With your consent or at your direction.
5) Data Retention
We keep information only as long as necessary for services, legal obligations, dispute resolution, and business records.
6) Your Choices
• Opt out of SMS: reply STOP at any time.
• Opt out of marketing emails: use the unsubscribe link.
• Cookies: adjust browser settings to block or delete cookies.
7) Security
We use reasonable technical and organizational measures to protect information. No system is 100% secure.
8) Children
Our services are not directed to children under 13, and we do not knowingly collect their data.
9) California/State Notices
We do not sell personal information. You may request access or deletion of your information by contacting us.
10) Contact Us
RAM Tile Services LLC
581 Green Spring Pl, West Palm Beach, FL 33409
Email: [email protected]
Phone: (561) 556-4403
11) Changes
We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date.